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Service Crew

Job Summary

This role is responsible for installing mine services and ancillary works required to maintain production throughout the operation of the mine

Job Responsibilities

Health, Safety and Risk

  • Complete pre-start checks
  • Attend and participate in PSI and safety meetings
  • Complete Mac 5’s and be involved in the development of JSEA’s when required
  • Inspect work area and equipment for hazards, damage and defects prior to commencing work
  • Ensure individual compliance with all relevant legislation, codes of practice, Macmahon and Client instructions, policies, procedures and practices


  • Assist Heavy Duty fitters to service and maintain all mobile plant
  • Operate service truck- utilise hose reels for fuel, grease, water and oils from tray of truck (against resistance between waist and shoulder height)
  • Climb over the machinery to access and check all grease points, fluid levels and access refilling points - 3 point contact maintained
  • Lift hoses up to filling points. Refill fuel, oil and waters tanks on machinery
  • Inspect equipment when servicing and refuelling for defects
  • Record daily fuel, grease and oil intakes
  • Maintain an appropriate inventory of spare parts 
  • Record all shift report data correctly and on time (i.e. delays, locations, directions, etc.)
  • Keep service truck in good condition at all times, washing and cleaning when required
  • Ensure that operational schedules are met in accordance with strategic operational planning
  • Ensure all relevant plant is appropriately serviced, maintained, managed and operated


  • Operate machine in competent manner without causing damage to equipment
  • Ensure work is done correctly the first time to the acceptable standard so there is no rework
  • Demonstrate an awareness of costs and financial impacts of the work

Team Contribution

  • Support employees and contractors to comply with all relevant policies and procedures
  • Makes Improvements
  • Grows and Leads Teams
  • Makes an Impact
  • Ensures Accountability
  • Drives Results
  • Impacts Commercial Outcomes
  • Sets Direction
  • Builds Effective Relationships
  • Develops Self and Others
  • 2-3 years' surface mining experience in a similar role
  • Previous Service Crew experience
  • Demonstrated experience operating Atlas Copco, Sandvik or Caterpillar Underground Articulated Dumptrucks
  • Proven experience in the repairs and maintenance of heavy earthmoving equipment, specifically Caterpillar and Hitachi
Physical Requirements
  • An Appropriate Level of Fitness for the Demands of the Role
  • Ability to Work in Remote Locations
  • Ability to Work on FIFO Roster
  • N/A
  • Heavy Rigid Licence