Macmahon are currently seeking a dynamic Support Supervisor to join the Perth Workshop team based near the Perth International Airport. Hours of work will be Monday - Friday, hours will depend on operational requirements and reporting into the Workshop Superintendent.
Key accountabilities of this role include, but are not limited to, the following:
The role of the Support Supervisor is to supervise, manage and oversee all aspects of the support roles that provide support to the workshop department.
Contribute to maintaining, developing and implementing Macmahon policies and procedures
Accurate and effective estimating and planning
Operational reporting & assist in the implementation and control of workshop documentation
Liaise with customer reps
Contribute to investigating failures
Provide technical support to external and internal customers for warranty claims
Contribute to decision making on the best course of action with consideration to customer downtime and company costs
Schedule and prioritise component builds to fulfil warranty replacement or repair commitment
Create and delegate actions and quality alerts if necessary
Employ the services of experts in the fields as required
Identify and propose business improvement opportunities to make the service provided by the workshop more cost effective or profitable
The successful candidate will be a proactive, detail focused, team player and will possess the following:
Experience in workplace leadership
High Knowledge of earthmoving and civil machinery
Computer literate with MS Word/Excel/Project
Competitive remuneration $$$
Onsite gym – train 1-1 with our PT for free!
Free secure parking
Upskill with a registered RTO
Dedicated lifestyle, financial and mental health support
Should your application be successful, you will be required to pass a medical and drug and alcohol test along with obtaining a National Police Clearance.
If you are interested in this position then APPLY NOW to join one of Australia’s best known contracting brands and named in the top 20 employers in the country.